FAQs
I am not able to print in my printer the different tables of construction of ropes
Be sure that your pprinter is connected to the LPT1: (or paralel) port.
In an occasion,I have found thai I connot introduce the tolerance of the wires in the beginning of the calculation.This problem has not repeated What can I make if newlly occurs?
Probably that has happened is:
- There is a problem in this program with the lower and upper characters. If you find newlly it, please use the lower characters instead the capital letters,and communicate us inmediately in order to correct.
- You bave a problem in your keyboard.
When I try to represent in AUTOCAD a rope and I load the file in EXCEL, the resulting table is not correct
Make sure that:
- Your decimal separator in EXCEL is ( . ) , not comma.
- You are using when loading the file as separators ONLY [ Tab ] , [ space ] , [ Other“ ]
In the program of “FABRICATION PROCESS “ , in the Drawing programs, and using a determinated machine, I try to obtain a wire of 196 N/mm2, I obtain “There is not sollution”
Check if you have limitated the maximum area reduction for this machine.
I am using MS-DOS as O:S: When I try to print the drawing of a rope in my printer,following your instructions , I obtain a distorted image.
You needs the version 10 of the programs,instead the 11.
If you don’t have the possibility of use Windows 95, 98 or XP, I will send you this old version, free of charge.
Support
- We guarantee that any default found in the programs (not probably after the extended use of them by the customers) will be corrected free of charge.
- Any modification in the programs included in this offer and corrected for any client, will be inmadiatelly communicated to the other customers free of charge.
- Any doubt arised and conmunicated,will be solved by Fax or E-mail in the shorter time possible.
This affirmtions can be checked in the correspondence with the customers.
